• AUSTIN VISITOR CENTER

    Updated 5/4/2020
    The Visitor Center is closed temporarily. In the meantime, shop Austin and Texas-themed gifts, novelties and oddities, apparel, books, children's toys and more in our online Gift Shop.

    602 E. Fourth St.
    Open 7 Days a Week
    Monday - Saturday, 9 a.m.- 5 p.m. and Sunday, 10 a.m.- 5 p.m.
    866-GO-AUSTIN; 512-478-0098
    Austin VC New

    Our friendly staff loves to share knowledge of Austin’s history and culture, special events, shopping, unique restaurants, outdoor fun, nightlife and music.

    Stop by to pick up free maps and brochures and enjoy complimentary WiFi, clean restrooms, media wall and a cell phone recharge station in the lounge. Enjoy free live music on special occasions at our Visitor Center—for dates, see the Austin Visitor Center & Gift Shop on Facebook.

    Shopping

    You’ll find Austin and Texas-themed gifts, novelties and oddities, Austin-appropriate clothing, books, children's toys and clothing and more in the Gift Shop. Some of our most popular items can also be purchased online.

    Tours at the Austin Visitor Center

    We can help you review Austin’s array of tour options, in order to choose the tour that’s best for you. Many tours start and end at our Visitor Center. Just a few Austin favorites:
    Downtown Walking Tours
    ATXcursions
    Austin City Limits Studio Tours
    Austin Detours
    Austin Duck Adventures
    Austin Selfie Tour
    AO Tours
    Barton Springs Bike Tours
    Capital Cruises
    Double Decker Austin
    Transport Yourself
    Twisted Texas Tours

    See our Tours and Activities page for a complete list. Reserving online, ahead of time assures availability.

    Suitcase Stash

    If space allows, the Visitor Center will hold your luggage for $8 per piece, per day, freeing you to explore Austin unencumbered. Restrictions and limitations apply. Call (512) 478-0098 for details.

    Location & Transportation

    Our Visitor Center is located on the ground floor level of the Austin Convention Center Parking Garage. To park, enter the garage at the corner of East Fifth and Red River Streets. Enter the Visitor Center from East Fourth Street. Visit the Austin Convention Center's website for more information on parking. To visit by transit, take MetroRail to Downtown Station or local bus Route 4 7th Street or Route 17 Cesar Chavez.

    Staff

    Natalie Pollan Headshot

    Natalie Pollan
    Director of Retail and Visitor Services
    512-583-7255
    npollan@visitaustin.org

    Harrison Eppright

    Harrison Eppright
    Visitor Services Manager & Tour Ambassador
    512-583-7237
    heppright@visitaustin.org

    Sean Duffy Headshot

    Sean Duffy
    Visitor Center Operations Manager
    512-583-7242
    sduffy@visitaustin.org

    Cynthia Trenckmann

    Cynthia Trenckmann
    Visitor Center Assistant Manager
    512-583-7235
    ctrenckmann@visitaustin.org

     
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